Compliance Services

Overview

We take the PAIN out of Consumer Product Compliance, enabling your business to remain commercially focused and profitable. We provide impartial expert product safety and consumer protection compliance services aimed at balancing customer-centrism and consumer risk.

Core Services

  • 1. ADVISORY

     

    Market research (regulatory/ standards)

    Regulatory Updates

    Standards Updates

    Technical Regulatory guidance

    Market entry support

  • 2. CONSULTANCY

     

    Compliance process design (policy / SOP / program)

    Product liability & complaints investigations (3rd party review)

    Regulatory lobbying

    Product literature / artwork compliance reviews

    Product safety & consumer protection law training

    Risk management plans

    Product recall management

    Product development (private label / national / global brands)

    Conformity assessment – electro-technical product testing

  • 3. CONFORMITY ASSESSMENT

     

    3rd Party Verification:

          - Proof of compliance

          - Product Literature/ Artwork reviews

          - Product listing reviews

    3rd Party Reviews:

          - Item Setup online/ e-commerce/ marketplace reviews

    Testing via test lab partners – local and global

    Regulatory approvals – local and global

    Pre-shipment Inspection/ Approval support

  • 4. MONITORING & CONTROL

     

    Product compliance reviews

    Program implementation monitoring

    Regulatory inspections management

    Root cause analysis

    Corrective actions/ improvement plans

    Public facing material reviews, eg. adverts, campaigns

    Risk Assessments

    Product Recall management

    Regulatory reporting